Australia-Wide Delivery Service
From polytunnels and shade houses to netting, covers and garden supplies — we deliver Australia-wide. Smaller items ship via Australia Post; larger structures and bulky goods use specialist freight.
The ETA / lead-time badge on each product page at the time you check out is the agreed delivery baseline. Different products have different fabrication and freight workflows, so always check the product page rather than a single store-wide estimate.
As a general guide: smaller items (under about 1m and 20kg) usually ship via Australia Post; bulky goods and structures ship via specialist freight. Advertised ETAs apply to standard metropolitan zones — regional and remote addresses may take longer.
Peak seasons: Orders placed or delivering during March–May, August–October, EOFY (June), Black Friday/Cyber Monday (November), or Christmas/New Year (December–January) may automatically include an extra 2–4 week buffer beyond the product page ETA.
If a supplier delay occurs, we will notify you with a revised ETA. You then have 7 days to accept the new timeframe or cancel the affected item(s) for a full refund.
Regional and remote deliveries sit outside standard metropolitan ETA badges and may attract specialist freight surcharges. We will contact you before dispatch if an extraordinary remote surcharge applies — you can approve the adjustment or cancel for a full refund. Where direct delivery is not practical, we arrange delivery to the nearest accessible depot.
Items over 1m in length or 20kg in weight cannot be sent via Australia Post and will ship via specialist freight instead. Some bulky or oversized items may have limited delivery areas. Bulky and oversized items cannot be delivered to a PO Box — please provide a physical street address for delivery.
Due to strict state biosecurity regulations, we are unable to ship some products to certain states and territories:
Orders placed for these items to restricted states will be cancelled and refunded. It is the customer's responsibility to ensure that the items being ordered can lawfully be delivered to their state or territory. Contact us to confirm if you're unsure.
Add the product to your cart and enter your delivery address at checkout to get an instant freight quote. Freight costs are set by our carriers — we don't have control over these rates. If something doesn't seem right, please contact us and we'll see if there's anything we can do.
We deliver polytunnels, shade houses, net houses, covered shelters, greenhouse film, shade cloth, netting, accessories and garden supplies Australia-wide. The method depends on size and weight.
Small items — Australia Post (typically under 1m and 20kg)
Bulky items and structures — specialist freight
Orders may split across multiple consignments (warehouse + supplier drop-ship) at no extra freight charge. Full rules: Terms & Conditions Article 8.
Contact our team for specific inquiries.
