Australia-Wide Delivery Service

Delivery & Logistics

From polytunnels and shade houses to netting, covers and garden supplies — we deliver Australia-wide. Smaller items ship via Australia Post; larger structures and bulky goods use specialist freight.

Delivery Information

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Nationwide Coverage

  • We deliver to all states and territories
  • Smaller items (up to 1m and 20kg): Australia Post to your door
  • Bulky goods and structures: Freight to depot or direct delivery where available
  • Remote/regional areas: Depot collection available
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Delivery Timelines

  • Some items must arrive at our warehouse first — this can take 1 day to 3 weeks depending on the product
  • Australia Post (after leaving our warehouse): Typically 3–10 business days
  • Bulky goods and structures (after leaving our warehouse): Typically 2–6 weeks
  • Remote areas may take longer — we'll keep you updated
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Bulky & Freight Delivery

  • Get an instant freight quote at checkout — add to cart and enter your delivery address
  • Default: delivery to the nearest freight depot for collection
  • Direct delivery available — may require a tailgate if the order needs to go on a pallet
  • Palletised items require a forklift on site, or tailgate delivery on request (fees may apply)
  • Forklift loading at our warehouse if you arrange your own freight

Frequently Asked Questions

How long will my delivery take?

It depends on what you're ordering and where you're located. Some items need to arrive at our warehouse before we can dispatch them — this can take anywhere from 1 day to 3 weeks depending on the product.

Once your order leaves our warehouse, smaller items shipped via Australia Post (up to 1m and 20kg) typically arrive within 3–10 business days. Bulky goods, covers and larger structures usually take 2–6 weeks via specialist freight. We'll provide an estimate after you order and keep you updated if anything changes.

What if I'm in a remote area?

We'll arrange delivery to the nearest accessible depot. You'll receive collection instructions.

Are there delivery restrictions?

Items over 1m in length or 20kg in weight cannot be sent via Australia Post and will ship via specialist freight instead. Some bulky or oversized items may have limited delivery areas. Bulky and oversized items cannot be delivered to a PO Box - please provide a physical street address for delivery. Contact us to confirm if you're unsure.

How do I get a freight quote?

Add the product to your cart and enter your delivery address at checkout to get an instant freight quote. Freight costs are set by our carriers — we don't have control over these rates. If something doesn't seem right, please contact us and we'll see if there's anything we can do.

What delivery options do you offer?

We deliver polytunnels, shade houses, net houses, covered shelters, greenhouse film, shade cloth, netting, accessories and garden supplies Australia-wide. The right method depends on your order size and weight.

Small items — Australia Post (up to 1m and 20kg)

  • Delivered to your door Australia-wide
  • Ideal for accessories, smaller rolls, fittings and garden supplies

Bulky items and structures — specialist freight

  • Delivery to a depot for pickup (default method)
  • Direct delivery — may require a tailgate if the order needs to go on a pallet
  • Palletised items require a forklift on site, or tailgate delivery on request (additional fees may apply)
  • Forklift loading at our warehouse (no extra charge if you arrange your own freight)
  • Direct truck delivery (available in Victoria)
  • PO Boxes not accepted for bulky/oversized freight - a physical street address is required

Let us know your preference and we'll arrange the best solution for your order.

Need Help?

Contact our team for specific delivery inquiries.

sales@greenhousepolytunnels.com.au

0418 438 774

Still Unsure?

Book an appointment with one of our team members. We are here to assist you every step of the way.